I bought this for my boyfriend.he's a flooring installer. He already owns one and needed a second for his helper. He's been through a few different ones and he likes this one the best. So much he now has two. I can't say specifically why. They get used hard and the first one is older and still works perfectly.
Amazing customer service
I ordered 3 Bona T-bar covers. When they arrived I found they were defective. I put one on the T-bar head and hundreds of fibers came off of the cover. I rubbed my hand over it several times and each time hundreds more fibers came off. I tried the other two covers and got the same result. I contacted Woodwudy and was told they checked their stock and found the same issue. Twenty days after reporting the issue, they still have not resolved it. Think twice before buying from Woodwudy!
I ordered 3 Bona T-bar covers. When they arrived I found they were defective. I put one on the T-bar head and hundreds of fibers came off of the cover. I rubbed my hand over it several times and each time hundreds more fibers came off. I tried the other two covers and got the same result. I contacted Woodwudy and was told they checked their stock and found the same issue. Twenty days after reporting the issue, they still have not resolved it. Think twice before buying from Woodwudy!
I purchased Bona product from Wood Wudy store, but it did not come with the hardener. Then I had to order the Hardner and asked and paid for next day shipping and received the product 4 days later. We sent it back because we did not receive the item on time like we were told we were and paid for. WE WILL NEVER PURCHASE FROM THIS STORE AGAIN.I made mutable calls to the Manager and sent a email but NEVER herd back. HORRIBLE service.
Great flooring, looks fantastic, fast shipping
I bought this for my boyfriend.he's a flooring installer. He already owns one and needed a second for his helper. He's been through a few different ones and he likes this one the best. So much he now has two. I can't say specifically why. They get used hard and the first one is older and still works perfectly.
Amazing customer service
I ordered 3 Bona T-bar covers. When they arrived I found they were defective. I put one on the T-bar head and hundreds of fibers came off of the cover. I rubbed my hand over it several times and each time hundreds more fibers came off. I tried the other two covers and got the same result. I contacted Woodwudy and was told they checked their stock and found the same issue. Twenty days after reporting the issue, they still have not resolved it. Think twice before buying from Woodwudy!
I ordered 3 Bona T-bar covers. When they arrived I found they were defective. I put one on the T-bar head and hundreds of fibers came off of the cover. I rubbed my hand over it several times and each time hundreds more fibers came off. I tried the other two covers and got the same result. I contacted Woodwudy and was told they checked their stock and found the same issue. Twenty days after reporting the issue, they still have not resolved it. Think twice before buying from Woodwudy!
I purchased Bona product from Wood Wudy store, but it did not come with the hardener. Then I had to order the Hardner and asked and paid for next day shipping and received the product 4 days later. We sent it back because we did not receive the item on time like we were told we were and paid for. WE WILL NEVER PURCHASE FROM THIS STORE AGAIN.I made mutable calls to the Manager and sent a email but NEVER herd back. HORRIBLE service.
Great flooring, looks fantastic, fast shipping