Wrong items was send to me and after that when try to contact customer service NO one respond
I received my Bona products quickly. Fast shipping and great customer service.
Amazing customer service
I ordered 3 Bona T-bar covers. When they arrived I found they were defective. I put one on the T-bar head and hundreds of fibers came off of the cover. I rubbed my hand over it several times and each time hundreds more fibers came off. I tried the other two covers and got the same result. I contacted Woodwudy and was told they checked their stock and found the same issue. Twenty days after reporting the issue, they still have not resolved it. Think twice before buying from Woodwudy!
I ordered 3 Bona T-bar covers. When they arrived I found they were defective. I put one on the T-bar head and hundreds of fibers came off of the cover. I rubbed my hand over it several times and each time hundreds more fibers came off. I tried the other two covers and got the same result. I contacted Woodwudy and was told they checked their stock and found the same issue. Twenty days after reporting the issue, they still have not resolved it. Think twice before buying from Woodwudy!