Privacy Policy - Terms of Use

Privacy Notice

At Woodwudy Wholesale Flooring (woodwudy.com), we value our clients’ privacy, personal information, and security of all data received while using our website. We take guarding your private information seriously so that you can rest assured that your information will not be mishandled in any way. Please see the following privacy notice which details exactly how we handle your information, what personal information that we collect, what it is used for, how it may be shared, reasons in which we gather information from our clients and/or website users, options that you (as the website user) have regarding your personal information, the privacy policies in place that guard your data, and what you (as the website user) can do to obtain or change this information.

By accessing this website, you acknowledge that you are of legal age and ability to do so, that you agree to all the terms and conditions therein by representing to the website owner that have read and accept such terms and conditions as stated and agree to the website owner’s use of your personal information as gathered.

The following is privacy practices used by www.woodwudy.com and only applies to the information gathered from this specific website.

Throughout the remainder of this Privacy Statement and Disclaimer, the following Terms and Conditions, and any agreements entered into on this website, the following terms will be used to represent the following: “Customer”, “Client”, “Pro-Account Member”, “Pro-Account Professional”, “Your”, and “You” will all be used interchangeably to represent the person(s)/entity whom is accessing the website www.woodwudy.com, and by accessing the website, www.woodwudy.com, you, therefore, agree and accept all of the terms and conditions, policies, and disclaimers therein. When referring to the company, Woodwudy Wholesale Flooring or www.woodwudy.com, the terms “The Company”, “Woodwudy”, “Woodwudy Wholesale Flooring”, “Ourselves”, “We”, and “Us” may be used. “Us” may also be used when referring to our client and ourselves, the company, as well. All the previous terminology may be used in either singular or plural, capitalized or uncapitalized, or in gender specific pronouns of he/she or the plural “they” to refer to the same as well and can be used interchangeably throughout the website.

The laws of the State of Georgia shall be used to govern the services, offers, products, processes, assistance, and acceptance of payment through this website in any effort to provide the customer with the assistance necessary in meeting the customer’s needs regarding products or services as offered by the Company.


Privacy Statement and Collection of Information

The Company (Woodwudy Wholesale Flooring / www.woodwudy.com) is committed to keeping your personal information secure. This privacy statement includes personal information communicated via our website, email, telephone, face-time, written documents, or standard mail, and all other information disclosed to The Company by third-party entities. Upon accessing our website, your personal information is automatically generated and collected, including your IP address, time one, web browser, web pages and/or products viewed, search terms, websites referral, website interaction, and cookies may be installed on your device as well. Your information will not be sold or rented to anyone. Authorized employees may only use your information solely for conducting business in the agreement with the Terms and Conditions as listed on our website in processing and shipping orders. Information is collected only on a volunteer basis via email, telephone, processing an order through our website, and/or only from direct contact with you. The Company is the sole owner of all information shared on this website, however, such information may be shared only to the extent in which a 3rd party must be involved to process an order, such as freight carriers, credit card vendors, 3rd party manufacturers, etc. Your information may be used to contact you in response to your request or inquiry. Your information may also be used solely for future advertising or changes to our policies from The Company, unless you submit “opt out” by submitting a written request to unsubscribe from future mailings. If you are a Pro-account member, you may change your preferences by logging in to your account online. This privacy statement may be updated and amended at any time and will be posted to this page should those changes occur. We reserve the right for emails to be sent by third parties in the future if we enter into an agreement with trustworthy third parties. If that should occur, it will be posted and amended to this page.

Confidentiality

Woodwudy Wholesale Flooring and www.woodwudy.com is committed to protecting your sensitive information both online and offline as well. Woodwudy.com is a secure website (https) that both encrypts and transmits your credit card and personal data securely. This is evidenced by the “Secure” green lock icon located in front of the web address. Third Parties, except those in which we use to process orders on our website, will not have access to client information which is kept confidential unless subpoenaed by legal authorities. Woodwudy Wholesale Flooring (www.woodwudy.com) reserves the right to contract with a review company in the future. At such time, this privacy statement will be amended to update that information, and it will be the client’s responsibility to read the privacy policy of that company and how it handles its clients’ information upon submitting reviews to its website.

Offline, only authorized employees can handle your sensitive information on a need to know basis to process and effectively ship your order. Each of our computers and servers are kept in a secure location with 24-hour video surveillance to protect our clients’ information offline as well.

Other than the intense data management software that is incorporated into all our communication. Woodwudy Wholesale Flooring cannot guarantee the confidentiality of any email or website communication sent to us through our website, only that upon receival of such information that it will be kept securely and privately.

Employment/Collaboration Privacy Statement

Personal and/or sensitive information may be gathered from third-party entities in the event of possible employment and/or collaboration with other third-parties. Information that is gathered in these instances will be used solely for employment or collaboration purposes only. This information may be gathered from employment agencies, employment websites and databases, government agencies, social media platforms, accountants, current and/or past employers, and/or including, but not limited to, business, trade, or professional organizations. This information will be gathered only in the event in which that agency has permission to share such information, or it is available publicly and/or allowable by law. Personal information may also be shared between partnerships as we collaborate with one another toward a common goal. This sensitive information will also be kept secure and confidential and only used to the extent for which it is necessary to retain it.

Use of Personal Information

The nature of Woodwudy Wholesale Flooring or www.woodwudy.com is that we provide products to our customers via ordering directly online, by fax, or by telephone. To purchase from www.woodwudy.com, you must provide specific, personal information to us via our order form. Such information may include your name, shipping address, telephone number, email address, credit card information, expiration date, security key, and any other pertinent information related to placing and successfully processing an order. This information will be used solely for the placing and the processing of orders placed on the website, and any billing purchases related to that order including, but not limited to any processing fees, restocking fees, shipping charges, etc. The Company may also use this information to contact you should there be any difficulty in the processing of your order.

Woodwudy Wholesale Flooring or www.woodwudy.com partners with other third party companies in the shipping (freight carriers), billing (credit card companies), ordering (flooring manufacturers), collecting of reviews, payroll processing for our employees, debt collection, credit approval, website hosting, among other third party entities in the direct use of ecommerce by providing products for sell, fulfillment of orders, and placement of these orders received upon our website.

For example, we use Shopify to host our ecommerce website, you can read about Shopify’s privacy statement here: https://www.shopify.com/legal/privacy. We use Google Analytics to gather information regarding how our customers find and interact with our website. You can read their privacy statement here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

These collaborations are strictly to provide specific services to fulfill the terms and conditions set forth by the customer in placing the order. When an order is placed on our website, personal information, such as, names and address are shared with our shipping companies, among others, to provide such services for the delivery of our products. These third-party companies are given this information strictly for use of the service they are providing in, but not limited to shipping the product, billing for the product, purchasing the product, etc. Your personal information is only available for said services and does not extend any further. Woodwudy Wholesale Flooring may keep a record of your order information for our records, unless the customer requests that this information be deleted.

Woodwudy Wholesale Flooring Pro-Account Members: Your personal information is used to set up and maintain a personal pro-account. All information location in the pro-account will be kept both confidential and secure, and only used for the purpose in which it is retained. Woodwudy Wholesale Pro-Account Member Accounts will receive email and direct mail from www.woodwudy.com to showcase new products and services; special security clearance and lawful entry for pro-account members into Woodwudy Wholesale Flooring showrooms; to receive credits and rewards for purchases; debt collection to Woodwudy Wholesale Flooring, or its affiliates; extend credit services; schedule appointments; and/or to manage and up-date pro-accounts.

Accessing Your Information

The client has the right at any time to request, correct, update, or delete all copies of their personal information or customer records. Copies of such information will be provided to the customer at their request given that a reasonable amount of time is allotted for The Company to retrieve and produce such material. Requests may be released within 30 days after the request for information is submitted. In certain situations, the access of your personal information may be denied. If this occurs, it may be in the instance that the release of your information would violate the privacy of our other customers or violate the rights and property of Woodwudy Wholesale Flooring. If so, an explanation will be granted at such time. It is suggested that each customer keep their own record of all purchases made through this website as well. Incorrect personal information may require the client to submit multiple forms of ID to confirm their identity. If this is the case, it is the clients’ responsibility to submit this information and allow for a reasonable amount of time for The Company to process this request. This may require several steps to change the client’s information as security is our top priority, and as such may be very comprehensive. If an expense occurs in the process of changing inaccurate information, the expense will be transferred to the requester of said information. Please note that if you are a European resident, your personal information may be transmitted outside of Europe into the United States and/or Canada.
If you would like a copy, correct, update, or delete your customer records, or you would like to opt out of any future advertising or marketing campaigns, or have us change or delete any of your personal information, please email us at info@woodwudy.com, contact us by phone at 1-877-966-3983 (WOODWUD), or by mail using the address provided below:

Woodwudy Wholesale Flooring
(Re: Privacy Compliance Officer)
163 Glynn St. N. Fayetteville, Georgia US 30214



Terms of Use

General
Woodwudy Wholesale Flooring prides itself on meeting customer’s expectations and providing quality flooring at an amazing price while providing excellent customer service. Please see the following Terms and Conditions for using our website. It is expected that users accessing our website are of legal age to use the information which is provided. These terms and conditions are available to you for full disclosure of our company’s policies and by perusing our website and purchasing from it, you agree with the terms and conditions presented therein. These terms and conditions may be changed at any time as necessary and your use of this site signifies that you have read and agree to any changes accordingly. It is the website users’ responsibility to read these terms and conditions from time-to-time to keep abreast of any changes. Ample notice of any changes will be made prior to them being made either by posting notice on our website, by emailing the clients in our database, or by notification on our pro-account members accounts.
This website was created in the State of Georgia, USA, and as such, is subject to the laws of the State of Georgia. The laws of the State of Georgia will be used to govern this website, the terms and conditions, and the disclaimers without regard for conflict of law principles. Woodwudy.com reserves the right to modify, improve, edit, this website, its policies, terms and conditions, disclaimers, and procedures, at any time, at our sole discretion, whether permanently or temporarily, without any liability or notice. woodwudy.com or Woodwudy Wholesale Flooring is not responsible or liable for any errors whether in written descriptions, photographic samples, or product specifications within the content of this website.
If any terms found within these terms and conditions should not be enforceable by law, then such terms shall not be enforced while the remainder of the terms and conditions are upheld. If for whatever reason, Woodwudy Wholesale Flooring does not enforce or terminate these terms and conditions, these terms and conditions shall not be accepted as invalid nor shall it affect the power with which they are upheld or enforced. Any changes in these terms and conditions shall be posted directly to this website.

Disclaimer
Woodwudy Wholesale Flooring and www.woodwudy.com reserve the right to change any and/or all the information posted on this website at any time without notice. Consumers who use this website do so on understanding that the information therein is on an “as is” basis. All website errors, inaccurate information, omission, fluctuations contained in this website/ literature, or any representations or warranties related to it and/or by any other third party or affiliate are excluded to the extent allowable by law for any liability or damages relating to this website. This may include any computer, computer software, computer programs and/or the data therein damages, financial loss either directly or indirectly related to business profits, and all other possible incidental or consequential loss, without limitation. The customer retains all statutory rights as permitted by law. Liability for death or personal injury because of negligence is not excluded, and only to the extent allowed by law do the above limitations and exclusions apply.

Unforeseen Circumstances Clause
Woodwudy Wholesale Flooring or www.woodwudy.com will make every reasonable and intentional effort to fulfill their end of the purchase order contract in whatever means possible, however, in the event of unforeseen circumstances including, but not limited to any Act of God, inclement weather, natural disasters, political or civil unrest, terrorism, war, or any man-made or natural causes beyond the ability of Woodwudy or its clients, neither party shall be liable for their inability to perform their obligation to the contract. Either Woodwudy or its clients agree that they will notify the other party as to any event not reasonably foreseen and will use their full power to fulfill the entirely of the business contract in whichever means in which they are able, however, neither party shall be liable in the event of a situation as stated above, such as a Force Majeure, that is beyond the control of Woodwudy Wholesale Flooring, its affiliates, its 3rd parties, or its clients.

Copyright Protection
This website in its entirely including all logos, names, service marks, and trademarks therein, are solely the property of Woodwudy Wholesale Flooring and/or Mehio’s Flooring, LLC. Use of any of these marks or website content whether registered or unregistered is subject to the full penalty of law. Any information or material found within this website may not be used without the express written permission of Woodwudy Wholesale Flooring or www.woodwudy.com. Woodwudy Wholesale Flooring does not grant permission for use of any of its material posted on its website without prior written approval.

Opting Out
The customer has the right to opt out or withdraw their consent for Woodwudy Wholesale Flooring, or its third-party affiliates, for using or disclosing their personal information at any time. The customer retains this right if it does not prevent The Company from performing its ability to do service. A withdraw of consent to use personal information must be handwritten and submitted to Woodwudy Wholesale Flooring in a reasonable amount of time. The customer may “opt out” of future email, mailings, phone communications, or contact by clicking on the unsubscribe icon on their Pro-Account Member Accounts, or by clicking “unsubscribe” on email advertising and marketing emails. It may be necessary to “opt out” or “unsubscribe” with third-party affiliates on their own websites as Woodwudy Wholesale Flooring has no control over their contact lists or subscriber features.

Use of Cookies, Links, and Retargeted Ads
Woodwudy Wholesale Flooring allows users to use our website and sub-domains for informational purposes without registering for a Pro-Account or placing an order. Visitors may also sign up to the email list without registering as well. Woodwudy Wholesale Flooring and/or www.woodwudy.com uses “cookies”, log files, web beacons, tags, and/or pixels among other software to track visitors’ activity on our website (ISP). This is implemented by placing a small piece of data on visitors’ hard drive to track their access to our website. This not only helps our clients access our site, but also helps us in our data collections on how many repeat clients we have accessing our website, visit time, and website searches. We collect data involving number of visitors at a given time, dates and times, specific page visits, content viewed, search history, IP addresses, operating systems, browsers used, domains/countries of users, referring sites, http errors, and links clicked to access the site. For more information or how to disable cookies, please refer to this page, http://www.allaboutcookies.org.
Woodwudy Wholesale Flooring uses behavioral advertising to help provide the best products to our customers. Your personal information is used so that we may display the products that may be of the most interest to you. For information regarding targeted advertising, please refer to Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You may opt out of targeted advertising by using the following links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You may also opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/
Additionally, we do not alter the way in which our website uses or collects data when a Do Not Track signal occurs from your web browser.
This data usage is not linked to any sensitive or private information related to users on our website. Some of our third-party affiliates may use “cookies”, however, www.woodwudy.com has no control over the use of “cookies” in third-party websites. Such collection of information is for the basis of ensuring optimal website performance, assisting with market research, search engine optimization, advertising, and the over-all user-friendliness of our website. Links are provided on our website for easy access to other third-party affiliates. Woodwudy Wholesale Flooring is not responsible for the privacy policies or content on outside websites that our website links to. Content on other websites are not endorsed or promoted by www.woodwudy.com in any way and are solely the expressed opinion of the website they are found on. Woodwudy Wholesale Flooring is not responsible for any offensive material found on any other website that may be linked on www.woodwudy.com or any of the privacy statements contained in these websites as well. Please read the privacy statement of all websites that you click on to make sure you agree with their terms and conditions. Permission must be granted to link any page of our website www.woodwudy.com. If such links are created, it is done at your own risk and none of the previous privacy policy statement shall apply to such links. Woodwudy Wholesale Flooring is not responsible for any loss or damage due to accessing any third-party websites whether directly linked to or from our website.
Woodwudy Wholesale Flooring partners with third-party affiliates to create ads through software embedded in our website and throughout the internet. No personal information is gathered, only the data that shows how a user interacts with our products and services online. This data is collected using pixel tags and is in common use throughout the internet. No personal data is collected using pixel tags, however, if you wish to “opt out”, please contact us and give us a reasonable amount of time to unsubscribe you from this option.

If you have any concern or question regarding how your sensitive information is being used, shared, or protected, please feel free to contact us by email at info@woodwudy.com or by phone at 1-877-966-3983 (WOODWUD).

CUSTOMER REVIEWS

Let customers speak for us

65 reviews
89%
(58)
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Perfect

WoodWudy provided the product i need at a much lower cost than most providers. Despite having the order ship to a different location, they resolved it within the day and had it shipped to the correct warehouse. I will definitely use them again.

Thank you

Mohawk Windridge Hickory 5" width 3/8" thick Engineered Hardwood WEK27

👍👍

Great place to do business with. Got my extra box to me and I was able to pick it up at a the warehouse near me so no shipping charge. Definitely the best floor place going.

Sample

Fast timely delivery. Nice product.

sample

was large enough to see what entire floor would look like.