Risk Free 30-Day Guarantee

Risk Free 30-Day Guarantee

 

Purchasing new flooring is not something that occurs very often in any household so when you are looking to make this type of purchase, Woodwudy Wholesale Flooring wants to help make sure you make the right decision for your family!

Woodwudy Wholesale Flooring offers a Risk Free 30-Day Guarantee with their Unfinished Xulon Flooring products in the event that you need to cancel.  For 30 days from the date of purchase, you may return any complete flooring order that remains unopened, in re-saleable cartons at no additional cost to you.* To find out more about Xulon Flooring, you can visit their website at www.xulonflooring.com.

*Our 30-Day Risk Free Guarantee is limited to Unfinished Hardwood Xulon Flooring brand products only (excluding Unfinished Hardwood #3).  One per customer for credit only and will apply to any future orders through Woodwudy Wholesale Flooring.  This offer is solely for Unfinished Xulon Flooring products and is not eligible for any other brand of flooring.  The customer is solely responsible for shipping costs on return orders. For additional situations, please look at the standard Returns & Cancellation Policy.

 Customer Responsibilities

  • Receive and approve a sample of the flooring being ordered prior to Woodwudy shipping the material.
  • Costs for any items that have been returned without prior authorization to include any refused deliveries.
  • Make sure that material is prepared for successful return transit.

Guarantee not applicable to:

  • Woodwudy in-store/showroom orders
  • Clearance items
  • Special or custom-made orders
  • Pro Account Clients
  • Damage and/or Claims; refer to the Missing & Damaged Items Policy
  • Deliveries outside the 48 contiguous states
  • Flooring that has been previously installed
  • Other Flooring or Supply Brands other than Xulon Flooring

 

Materials that are non-returnable

  • Special order and Name Brand items
  • Underlayment
  • Flooring accessories such as molding, trim and/or transition pieces
  • Installation materials such as adhesives and trowels
  • Cleaning items

 

For more information, our flooring specialists are ready to help. Please call us at 877-966-3983 (WOODWUD) or visit us at one of our many distribution centers located at: 163 Glynn St. N, Fayetteville, GA 30214 or 1724 Northside Industrial Blvd, Columbus, GA 31904. You can also shop for Xulon Flooring products online 24/7 at www.woodwudy.com

 

*Limited

CUSTOMER REVIEWS

Let customers speak for us

165 reviews
90%
(148)
5%
(9)
4%
(6)
0%
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1%
(2)

Bruce Turlington Oak Plank 3" Wide 3/8" Thick Engineered Hardwood (SAMPLE)

Flooring samples

Love your products. I plan to purchase the wye oak in the near furture.We are not quite ready for it yet.Please notify me of any special deals coming up.

Somerset Color Plank Collection SolidPlus Engineered White Oak 5" Wide 1/2" Thick Hardwood (SAMPLE)

Misleading Sample order

I ordered samples that are labeled 16×16. When I received the samples they were not full size 16x16 tiles but were small cut squares. I was disappointed that these were not full size as the order showed.

Excellent

I work for a Builder and have given all my customers Tina’s information and the website! She is wonderful. Great product and great service.