Ordered Bona mop and Bona LVP cleaner refill. It was shipped out via FedEx and arrived damaged to the local fedex hub and returned to you. You shipped another order out and I was just notified this one was damaged, too, and is being sent back to you. Will third shipment be the charm and I will actually receive the mop and cleaner? I wanted to support small business instead of Am@zon, but I’m starting to regret my decision since I still don’t have my original order yet. How DO you pack the items up for shipping or is this a FedEx issue?
