I got this flooring for so many reasons. Firstly the no harmful VOC, warmer than other types of wood, softer on the feet, nice sound barrier. I read all the pros and cons and thought this would be the best floor for our upstairs. Unfortunately the floors got badly scratched the first day. We don't even know how. Then couple days later we noticed many, many scratches everywhere. They look like big shiny spots. I wouldn’t mind scratches if they were matted just like the floor. but they are shiny. And show up as shiny blotches all over the floor. The shiny scratches/blotches/permanent marks/stains, whatever you want to call them. They show up so annoyingly on this matted floor. I’m very disappointed. We also didn’t scratch the floor per say with anything so I’m wondering if they are chemical stains from the bottom of the shoes of the floor installers or the cleaning service people. I have laminate flooring downstairs and in the last 8 years we dragged everything around. It withheld kids and dogs and a lot of dragging furniture around. It’s so disappointing to have this new floor ruined within days. The main problem are the shiny marks. I really wouldn’t mind it if the scratches were matted/ same textured like the actual floor.
Arrived quickly just as promised we needed to have more for an ongoing project because our previous installer had gone out of business. We had looked for 2 months locally. Thank your for your service
I called last week as I never got my order. When I followed the tracking you sent it to Georgia and not me?
Wood sample was on back order still waiting
Sample not delivered