From the day the box was received, I contacted the company in how the box came and send picture that only 5 boxes were intact, the rest opened. Meagan wrote back, and has been very rude. Saying I order 20 boxes and the 20 boxes are there. I explained the the staples casa me in pieces not as described. I asked for the label to return the item again and Meagan once again mentioned that the box came with 20 boxes and I no longer qualify for return. I had send pictures, beben asking for return because the 20 boxes were order for a company. This company was recommended to us. I believe that it is not the company’s fault, it is the customer service like Meagan that do not know how to deal the the customers need. She is there to help not to refused or denied a return when the item came in pieces not as described. Please need to send the box and the returned label so that I can get my refund.
Very helpful staff. Would recommend doing business with them for your next flooring project.
I used Bona two years ago and used a different applicator. I was not happy with the results. This time I used the swivel tool and my floor looks fantastic.
I would recommend anyone looking for hardwood flooring to purchase it at Woodwudy. It was half the cost of big box stores. Shipping was very fast and easy. The white oak flooring is top notch. Thank you!
Great pieces. Received 3 large samples of each. Prices are better than local big box stores. Will def buy our floors from here!
From the day the box was received, I contacted the company in how the box came and send picture that only 5 boxes were intact, the rest opened. Meagan wrote back, and has been very rude. Saying I order 20 boxes and the 20 boxes are there. I explained the the staples casa me in pieces not as described. I asked for the label to return the item again and Meagan once again mentioned that the box came with 20 boxes and I no longer qualify for return. I had send pictures, beben asking for return because the 20 boxes were order for a company. This company was recommended to us. I believe that it is not the company’s fault, it is the customer service like Meagan that do not know how to deal the the customers need. She is there to help not to refused or denied a return when the item came in pieces not as described. Please need to send the box and the returned label so that I can get my refund.
Very helpful staff. Would recommend doing business with them for your next flooring project.
I used Bona two years ago and used a different applicator. I was not happy with the results. This time I used the swivel tool and my floor looks fantastic.
I would recommend anyone looking for hardwood flooring to purchase it at Woodwudy. It was half the cost of big box stores. Shipping was very fast and easy. The white oak flooring is top notch. Thank you!
Great pieces. Received 3 large samples of each. Prices are better than local big box stores. Will def buy our floors from here!